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THE WISE PARROTSee it live on WhatsApp
The customer experience Β· by industry

11:47 PM. Customer ne poocha.
Aap so rahe the.

Ek din aapke customer ki jagah baith ke dekhiye. Industry chuniye, aur ek WhatsApp journey jeeke dekhiye: raat ki enquiry se le kar booked visit, call ya order tak. Har line real chats ke patterns se bani hai (names aur details badal diye hain).

Travel

    Six things that made customers reply

    Hamne real WhatsApp chats padhe: kis line pe log ruk gaye, aur kis pe wapas aaye. Har industry mein yahi baatein kaam aayi.

    01
    Seconds mein jawab, raat ko bhi

    Pehla reply seconds mein jaata hai, chahe raat ke 11 baje hon. Customer ka mood wahin bana rehta hai.

    02
    Pehle feeling, phir sawaal

    "Friends wale trips matlab memories." "Ye toh special celebration hoga." Customer ko lagta hai kisi ne sach mein suna.

    03
    Ek baar mein ek hi sawaal

    Kitne log? Kab? Kis occasion ke liye? Ek tap wale sawaal ka jawab sabse zyada log dete hain. Lamba form bharna koi nahi chahta.

    04
    Follow-up sawaal poochta hai, pitch nahi karta

    Jo customer chup ho gaye, unhe ek aasaan sawaal bhejo: "Plan kis stage pe hai?" "Budget range kya hai?" Isse log wapas aate hain. "Kya rok raha hai?" jaise sawaal pe log chup ho jaate hain.

    05
    "Nahi" bhi madad ke saath

    Budget fit nahi hua? Seedha bataiye aur alternative do: weekday, chhota option, doosri date. Imaandaari pe log baat karte rehte hain.

    06
    Owner tak handover, time ke saath

    Garam lead pe owner ko poori details ke saath alert jaata hai, aur customer ko call ka pakka time milta hai. Customer ko kuch dobara explain nahi karna padta.

    Ek seekh jo humne real chats se li

    Agar bot bole "team aapko call karegi", toh call aani hi chahiye. Isliye ab The Wise Parrot customer ko call ka time batata hai, aur owner ko usi waqt alert bhejta hai. Aur follow-up subah bhejta hai, raat ke 3 baje nahi.

    Apna ek enquiry bhejo.
    Hum live dikhate hain.

    Apne business jaisa ek message bhejiye, aur dekhiye The Wise Parrot kaise reply karta hai, qualify karta hai aur aapko handover karta hai.

    See it live on WhatsApp β†’